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GENERAL TERMS & CONDITIONS

PLEASE READ THESE GENERAL TERMS & CONDITION CAREFULLY BEFORE SIGUP WITH SUREWIN365. ALL SUREWIN365 ONLINE GAMING SERVICE PROVIDED TO YOU ARE SUBJECT TO THESE GENERAL TERMS & CONDITION. BY ACCESSING OR USING THIS GAMING PLAIFORM OR ANY OF INTERATIVE GAMING PRODCUTS, PLATFROM AND SERVICES. YOU ACCEPT AND AGREE TO BE LEGALLY BOUND BY THESE GENERAL TERMS & CONDITIONS, AS IT MAY BE AMENDED OR SUPPLEMENTED FROM TIME TO TIME AND AGREE TO ALL OPERATION TERMS AND POLICIES OF SUREWIN365 AND THE GAMING SERVICES THAT MAY BE PUBLISHED BY SUREWIN365.COM.



1.    Definition

1.    All following word or terms used in this agreement shall have following meaning, unless the context clearly indicates otherwise.

2.    “ONLINE CASINO” is internet gaming system on the website and related service and gaming activities or gambling or betting services as offered and listed at www.surewin365.com, including but not limited to online casino or any other games, where applicable.

3.    “SOFTWARE” refer to software licensed to SUREWIN365 which including any program or data file or any other content derived therefrom, that required to be download, accessed or otherwise utilized by you from the Website enabling you to participate in the Online Casino.

4.    “PLAYER ACCOUNT” refer to a personal user account or ID open by an individual and maintained with SUREWIN365 to enable that persons to bet on the Online Casino.

5.    “USERNAME AND PASSWORD” the username and password which you choose on registration with the Online Casino.

6.    “YOU/PLAYER/USER” refer to the user from SUREWIN365 Website.

7.    “US/WE/OURS” refer to SUREWIN365

8.    “WEBSITE” refer to www.surewin365.com and any related sites accessible via links or any other access way.


 

2.    General Rules

1.    By register account to use the service by these Terms and Conditions at SUREWIN365, you are certifying that you are 18 year old and above, and you represent that you had read, fully understand and concern to all Terms and Conditions of this agreement.

2.    All product information, registration on the site and use of any services offered by SUREWIN365 are subject to these “General Terms and Conditions”.

3.    SUREWIN365 reserves the right to change, amend or cancel these “General Terms and Conditions” anytime without prior notice. Such amendments shall become effective and enforceable immediately upon being posted in this “General Terms and Conditions” section of SUREWIN365 website. It is your responsibility to check these “General Terms and Conditions” from time to time to ensure that you agree with them and your continued service of SUREWIN365 website will be deemed to be your acceptance of any amendments to this agreement.

4.    If any contradiction in between a provision of this Agreement and any provision of SUREWIN365 website, provision of this Agreement shall prevail.



3.    Account: Conditions of Use

1.    Should there any dispute of concerning a Player’s account; SUREWIN365 reserve the right to suspend the Player’s account until a dispute has been solved. Lodging a report of any dispute must be made in writing and must state the date, time and detail of dispute. To lodge a dispute, it must be sent via email. SUREWIN365 Management takes member disputes very seriously and will take necessary steps to resolve all disputes.

2.    SUREWIN365 reserves the right to suspend or terminate any member account for any reason at any time without prior notice. Any remaining balance of credit in account at the time of such suspension or termination will be refunded to the owner of the account via a payment method will be determined by SUREWIN365.

3.    User of SUREWIN365 should keeping username and password securely and shall not allow any other person or third party to use or reuse your SUREWIN365 account, access or use any materials or information from SUREWIN365 website or accept any prize. Users are responsible for any losses incurred by yourself or a third party on your user account.

 

 

4.    Registration

1.    To register as a member of SUREWIN365, the membership application should be completed and submitted in accordance with the term of conditions of this site.

2.    User should declare that all information of the membership application form during time of registration is true, accurate and completed.

3.    SUREWIN365 reserve the right to request any user to furnish us with a proof of identity and age as a precondition before user is allowed to participate in SUREWIN365 services.

4.    SUREWIN365 reserve the right to acceptance or rejection of a user’s membership application.

5.    Each user is only allowed to apply ONE (1) user account at SUREWIN365. If detected user has more than one registered account, SUREWIN365 reserve the right to merge the account, eliminate one of account or terminate all the user account at sole discretion.

6.    To ensure the fair of the gaming, SUREWIN365 allowed one user to apply ONE (1) user account with one username, one registered name, one bank account number, one contact number and one IP address. If detected user multiple accounts on same IP address logged into same game at the same time and betting on both side at the same table, SUREWIN365 have right to suspend the user account immediately in accordance with our stance against fraudulent activities.

7.    No employee, relative of employee or representative of SUREWIN365 may hold a player account at any given time nor take any advantages from website.



5.    Wager

1.    Player must wager from fund that are in their player account. All wagering is void if on review the player has never successfully deposited fund or fund transfer into their respective player account. After successfully deposit funds, player’s total bet must be equivalent or more than deposited amount. Failure in comply will result in failure to apply for any withdrawal.

2.    Player subject to follow all the rules and regulation of all betting games. If any error occurs during a game or any participant experience IP problem, all wager of the game will be nullified. In the event of system problem, SUREWIN365 reserve the right to declare any or all wager void.

3.    Player is responsible for ensure accuracy of their wager. Player should folly understand the rules and regulation including understand of the bet along with all its applicable roles. Once player confirm a bet and system acceptance the wager, player are not allowed to cancel or amend the betting.

4.    Placing a wager is not allowed when the game has started or when the result has been released. SUREWIN365 will not refund the stake where bet has been purchased for future draws that have yet to be resolved or concluded. Such bets will be resolved upon completion of such games any winnings, if applicable, will be credited to respective player’s account at that time.

5.    Any game information published on the website is provided for references purposes only.

6.    Any applicable taxes and fees incurred upon any winnings that have been awarded to you as well as all others payment made to the respective player are considered to player’s sole responsible.

7.    A minimum stake, dependent on the particular Game/Product, will apply.

8.    Any automatic betting of Game by software or robot or any manipulation of the Games or your/another Player’s account data are strictly prohibited and may result in termination of your membership, deletion of all associated accounts, the cancellation and/or confiscation of any outstanding prizes and deposit and civil prosecution.

9.    Network connection may not always be stable. SUREWIN365 only recognizes existing records that have been successfully entered into the system and will not be liable for any invalid or misplaced bet.



6.    Promotion, bonus and Incentives

1.    All promotions, bonus, incentives, and deals must comply with SUREWIN365 rules and regulations. SUREWIN365 reserves the right to amend or cancel the promotion at any time without prior notice.

2.    If detected any user is abusing or try to abuse the terms of a promotion or profiteering from such abuse, SUREWIN365 reserves the right to take whatever appropriate measures are deemed necessary. At its sole discretion, in order to stop, refuse, suspend or revoke the user to participate any promotion from SUREWIN365.

3.    If found that any user or team of user fraud or attempt to fraud in betting system, SUREWIN365 reserves the right to determine whether to retain or cancel some or all the wager right of such users. The funds of the individual, family, organization and gambling bookmakers involved will be seized and confiscated immediately.

4.    Bonus money refer to virtual money that given to player for promotion purpose. Bonus money can be converted and withdraw to real money after user has fulfilled the necessary requirement of the particular promotion.

5.    By participate in any promotion from SUREWIN365 website; users agree to abide by these Terms & Conditions as well as those listed under each individual promotion. Any user unwilling to agree to those terms should contact the SUREWIN365 Customer Service for further information.



7.    Winning

1.    Prior to releasing or approving any withdrawal, SUREWIN365 reserves the right to request any player to furnish the Management with required information such as proof of Personal Identification, front and back copy of Debit card, passport, or others appropriate documentation as SUREWIN365. If player fail in comply with any security request, SUREWIN365 reserve the right to deem void any winnings in the player’s account.



8.    Termination, cancellation, and suspension

1.    SUREWIN365 reserves the right to declare any winning void, terminate this agreement, suspend the provision of any of its gambling serves or freeze any player’s account at its own discretion for any of below violations:

2.    If we temporarily suspend the provision of gambling services or freeze the account, the related player is required to implement the necessary corrective action, if the situation is remediable. Once Management confirm and are satisfied that the player has successfully fulfilled the necessary corrective measures, betting services and user accounts may be recovered and restored.

3.    In case of single player registers multiple account on SUREWIN365 website and one of the accounts is suspended or terminated for any reason, SUREWIN365 reserve the right to freeze, suspend or terminate all others duplicate account as well as terminate all bets, deposits and withdrawal transactions associated with those accounts.